Category
Customer Advocacy
For a successful Organization it is essential know at specific intervals of time on what our customers think about them. A satisfied Customer is the heart of a successful Organization. Customers prefer that they respond to a feedback that is independent of the stake holders that they deal with daily. Yushu understands this well and helps you in supporting you end to end in Customer Advocacy activities. This includes designing and customizing a Feedback Framework with you and the feedback, administering the Feedback to your Customer network, analyse the comments and ratings and coming out with specific actions to improve them in your Organization. The entire Customer Advocacy Framework will be done Yushu to understand the pulse of your customers and manage them to the best of your potentials..
Customer Advocacy
Knowing the pulse of the customer always helps the organizations to fine tune their products and services in the right way that will help the customers and hence improving the customer satisfacton, thus increasing the business opportunities.